Can children attend?

All children under 14 need to be accompanied in the pool and supervised at all times they are the sole responsibility of their parents or guardians. Children cannot be in the pool on their own a parent or guardian must be with them. Please note that the sessions are for dogs.

What is the pool temperature?

Our pool is heated to approximately 29 Degrees, and has a low-chloride filter system making it safe and gentle on your dog’s skin.

Can I feed my dog before coming to swim?

Please make sure your dog is fed 2 hours before and has been taken out for a walk before the session begins. Toilet incidents in the pool are rare but do happen from time to time. These can lead to the pool having to close for up to 12 hours. If this should occur a £150 pool cleaning fee will be charged. All bookings on the day will be rebooked.

What happens in the 40-minute session?

Sessions are 40 min long which include your changing time and pool time. You have 5 min at the beginning to change and 30 mins in the pool to splash around with your dog and then 5 min to change and exit the premises as a new session will begin. The 30 min pool time for your dog is similar to a 2 hour walk in the park 

Lost and Found Property?

Any item that is left behind will be put into our Lost Property container. We will not be held responsible for any lost items.

Cleanliness!

Water cleanliness is important to us and our customers so we kindly ask you to brush your dog(s) before attending the session to remove dirt and loose hair. You might be refused entry if failing to do so without refund!